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Analytik Jena > Service Support Center (Article ID 162)  



Service and Support Center

Reliability and certainty
Well-deliberated design concepts, the expertise of our staff, individual application consulting and comprehensive customer service ensure the certainty and reliability of your results. Allservice operations and safety tests are recorded in the device logbook. Software updated at regular intervals satisfies the requirements of the FDA for conformity to 21 CFR Part 11 and guarantees the safe and reliable electronic documentation of your data.

We take time for you
While installing the device, our specialists will intensively train your personnel in operating it, demonstrate the analytical performance of the device and record the obtained results. Our application specialists also provide comprehensive qualification of your personnel enabling them to solve specific analytical problems.



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